On Demand Webinars
The perks of working with a dedicated partner in monday.com (2021)
426 views
View transcript
Great. Should we start? Yeah. Let's go for it. Um. The floor is yours. -Perfect. -Well, for one to today's webinar, I'm glad that so many people made it even though we had some last minute changes. Um, we're all super excited to to show you and have a discussion with you all on the solution and, and project that has been worked on and hopefully to give you some food for thought and going forward and show some insights on and expertise from our side and different parties involved in this process. Um, so with no further ado, we'll move forward to the next part. Um, for the presentation of the attendees. So to start off with, I am Mathias Hansen. I'll be the moderator today. I'm a channel partner manager at Monday.com. Originally from Denmark, hence the accent but living in. In London and will guide you through today. And make sure we get as much out of everyone and we all can bring something valuable home in this afternoon. So I'll give the word to the next -person on the picture. -Yeah. So I'm Thomas. The people who have attended our webinars before. Normally by now I'm one of the Co-Founders of Omnitas. And me together with Viggo have been helping the client in this case. And I look forward to telling you all about what we actually did. -Go ahead, Don. -Thanks Thomas, and -Don. -Okay, I'm. I'm Don O'Leary. I'm director of strategic partnerships for a company called my Elevate, which is a surgical cosmetic surgery company. And we are Monday.com clients as well as clients of Omnitas Consulting. They've helped us create our platform. -Okay. How about. -You? My name is Peter. I'm from Integromat and I'm responsible for our integration partners, especially in Western Europe, both SMB and enterprise partners. And yeah, we are running the whole integration. -Amazing and Viggo. -Yeah, and I'm Viggo Kalandaridis at Omnitas as well. And as Thomas said, I was also part of helping out the Dawn for this -solution here. -Amazing! Great to have everyone chatting today and hello to everyone and not on a photo but spectating. Great to see we have even more people dropping in as we go so we can see the chat is also going. So that's that's great. Um, to the agenda for today, we will start off by looking further into my elevate and understand a bit about Dawn and some of the issues that she had or the company had, and more specifically prior to this whole project. Um, and also to investigate a bit on also not only the issues, but also sort of where she and the company wanted to, to be at a later stage. Um, and we will also be going into the, um, the building process. So looking at how the solution was made, what integrations were used, and obviously the results of this, um, and then obviously, to give you a bit of an insight into, um, some of the solutions used and most importantly, with any webinar, although they can be hard to make interactional. We love questions. We love answering questions. So please keep the chat going and ask questions as we go along in the webinar. We'll try and follow up on those, um, as we get to the end. So yeah, if we can start with Dawn, that'd be that'd be great for the -next bit. -Okay, well, guess I can lay down some of the reasons why we wanted to go with Monday.com. So I was recently hired earlier this year for this company, and when I came in, I was the third full time employee. So we have a very lean staff of about six total employees, and not all of us work full time. And our sales process up until this point was done through Excel and not the most efficient process. So I suggested we used a customer management relationship platform, and we did our research, and we found that monday.com was probably the most user friendly for our staff and our needs. We don't have the most high tech group of people, so we wanted to get something that they would use because it would be user friendly. And so that was our choice of going with -Monday.com. -Awesome. Perfect. And my elevate. What is it that you you do? Yeah. So we're we're a cosmetic surgery company and our business model is that we sell our technique, the training of our technique and our device that goes with a technique to other plastic surgeons. So we don't have a huge volume of sales, but we have very loyal sales and we have reorders. So we have initial leads and people come on board as our clients. And then we also continue to deal with them as they reorder more surgical -devices. -Perfect. And I think let's, um. Let's take a bit more into the, the challenges. I think that's what we. -Yeah. -Which seems to know about a bit of the -background. So. -So. So having a very lean staff, we are. Time's very precious to us and our current way of doing, or at the time, our way of managing sales was literally putting leads into an Excel spreadsheet and then following up with them. Our salesperson would call and do his thing, and when they decided to buy, it would be a process where they would have the client the new potential, the new client, fill out an order form. That order form was on a piece of paper, and then we would have to go to an app for our credit card processing system, actually enter their credit card processing information, wait for it to go through. Once it went through, then we would have to fill out, physically fill out another form that is required by the FDA because we're a medical device company or medical company, and that form then would get sent to our our manufacturer to process the order, and then the order would get sent it gets sent to the client. In addition to that, when we have a new client come on board, other things have to happen. Our marketing consulting team gets notified because as part of the package that they purchase, they get a 30 minute consultation. We also have to set up for the plastic surgeons that purchase our device. They get training. And what that means is that we have a clinical nurse trainer that gets dispatched to their office for their first two procedures that they do with our our our procedure, my elevate procedure. So a lot of things happen and a lot of notification has to happen. That was all being done manually. -Wow. -Okay. So although you said you weren't a huge volume, a huge people, amount of people, it still sounds like there's a lot of a lot of things have been having to happen and in every process. So very interesting place to be in. I can say. Um. Then obviously you looked at Monday.com and what what sort of drew you to that solution given the situation you were in -like. -Yeah. Like I said, we have, um. Uh, our staff is not the most. I mean, you know, every every staff is different, and it depends where you work. But we're not as technologically savvy as most or as other companies can be. And I wanted I really liked Monday.com because the way it lays out, it's very user friendly and it's very similar to Excel. And because the other my coworkers were using an Excel, we're using Excel to do their work. I thought it would be a really easy transition over, so that it wouldn't seem like it was this huge new thing that they had to really learn, and the learning process could be a lot easier for them. But also liked the automations. I have a background in programing and web design, so I understand the architecture behind Monday.com. So I get the functionality and I find it very, very helpful. And I think it's such a great program because it's so efficient. It's a very it makes your life a lot easier. You're not doing a lot of manually, um, having to do things like sending out separate emails to different people, notifying them that things have been triggered. It can do that for you, and it cuts down on the mistakes that can happen, because you can have your clients entering information via forms, and it's them inputting the information and not necessarily us -doing it. -Okay, great. So you kind of identified a problem that you wanted to solve, and you've identified an area or a solution that you thought dimmable and suitable for your organization, what with those two factors, what made you reach out for a partner to to assist with that? Now that you you had those factors in place, right? So even even having some web development background, I, I value my time too and think it's a very good use of money and your time to hire experts. I am not an expert on setting up the platform. I probably could have figured it out and done it, but I think it was well worth the money to have Omnitas come in and help us and Viggo And I spent a lot of time talking about functionality and making it work right, and really digesting our workflow. They were also critical in suggesting new ways of making the workflow run efficiently. So they gave new insight to things and and then helped us technologically. I just think it's great to have a lot of different functions in one place, instead of us having it. Before everything was in separate documents. And and it really helps to unify cross-functional across departmental communications. Perfect. Yeah. And so we kind of outlined there was a larger issue. We're bringing in a solution. We're bringing a partner and having experience in projects we know that this can be. Very long. They can be very extensive. So obviously very curious to know a bit more about how long. How long did this implementation take for for your business in terms of solution and, and the employees, as you mentioned, as well their adoption of the solution? -Yeah. -Yeah, I would say it took us about two months from start to finish. Um, I highly recommend, if anyone does takes on the path that we do that you really sit down and map out what functionality you need. So that took me some time on my part to really get to the point where I can outline all the different functionality and different areas, um, to give to them, to then build the platform. You kind of need the functional specifications to get going, and the more detailed you can be, I think it helps them and is more efficient of their time too, so that they have a very good understanding before they start building. And because if you're not communicative enough, then they're going to build and you're going to have to start making changes, which takes time, you know, their time to um, yeah. So I think that was very helpful. And um, I don't, um, I don't know. What was the other part of your question? Well, you mentioned the the fact that it was also easy for your employees to get used to the solution. So was that. -Yeah, yeah. -Yeah. Well, actually, I would say that it probably wouldn't have even taken two months. Think Viggo did a very quick job on stuff. We kind of held things up on our end because we are small. We're very, you know, stretched pretty thin and working on a lot of different things at one time. So I think it would have even gone faster. And the adoption, um, we've, we've had like trainings with them. So they've let us do some trainings and then think it really just helps to kind of work on your own to do some things. But yeah, I think it takes more than one training and it just depends on the level of comfort that people have with new applications and how fast that they can really adopt and learn it. But yeah, we've even brought our marketing, our outside digital marketing consultants in on this and have used it for something that we didn't even think we would be using it, but we created a board just so we can have a form that makes their life a lot easier to capture information that they need to for marketing purposes as well. Okay, that's pretty cool. Um, well, guess with any saying it wasn't implementation, it did take some time, obviously for the process. Um, was there any unexpected challenges you found along the way? You said again, now that you you could have prepared a bit better, maybe. Um, -was there anything. -Yeah. Yeah. I don't know if we could have prepared better. I think the challenges we had with us personally was getting outside. Other, outside. Um. Uh, companies that we work with like the think the biggest challenge and mean think they can speak to this too is really the form. Probably because it has to. It's something that is mandated by the FDA, which is it's very, very important. It's regulatory for medical in the United States. And that has to be exact. And it was getting, you know, just getting our manufacturer to be able to respond to them. And so that we can actually get all those moving parts working. Right. And and so really integrating with them and building those bridges to different, um, different applications and, and functionality. But um, like, you would think it'd be really hard to integrate with a credit card processing system. And I didn't think it might have taken time to build it, but it works great. And, um, it's really easy to use. Amazing. That's exactly what we want to hear. So that's. That's great. Don. Um, I guess retrospectively, if we all have to learn from the process, and I think we always have to try and learn from the process and do it better. If you found yourself before this process started, or someone like yourself in a similar situation, what kind of tips and tricks would you would you advise that person to, uh, to do before starting? Well, like like I mentioned before, I think it's very, very important to really internally with your own company, figure out what you need and be very organized. That will save you a lot of money. And actually it will help on your bills, um, to, to move forward and really getting input from all different areas, um, where you think the functionality can work with Monday.com. So if I had to go back, I think I would have had more of sit down long term, sit down meetings with different people in our organization to get even more detailed information about the processes and what could be helpful to them, because what I might think is helpful is not necessarily helpful to others in the company. Exactly. Yeah. So, yeah, doing your homework and and bringing everything. Being organized is is going to help. Help on the bill. I think everyone can can relate to that. We all like to, to cut costs if possible. So uh, perfect. Thank you. Don. Um, with that, I think it's only dimmable to move on to the the the beast. I'd say probably although a very small beasts and the solution itself and to know a bit more about the the process that we that occurred for this solution to be done. So. That leads me on to Thomas and. And Viggo. Um. Super exciting project. We can hear how Dawn already has has gained a lot of value from it. Um, but to give us some context on on this dissolution. How many people were involved in creating this? The solution? And this is what why we love working with Monday. Because we don't need a big team of developers to build. A bunch of code in the backend. So we we have approached this the way we do with all our implementations. We have had a design director, which was me, and we have had a customer success manager. Viggo. And Viggo has done all the heavy lifting. I'm just here to take all the credit. But Viggo has done all the heavy lifting. He has done the buildings between. And I have been in the process at certain meetings. And also helping Viggo with, like, structuring data flows in the backend. But I think from Dawn's perspective, she probably sees it that she's been working mostly with Viggo. And I'll have come in at certain points to attend some meetings. But yeah, so we're two people where one does the heavy lifting and the other one takes the credit. There you go. That's not a lot of people anyway, so I think that's okay. Two people for a project like this. Yeah. Um, and as you mentioned, Dawn, the preparation is key. Equally, as a partner working with a customer. Prospective customer. How much work? How much time was involved in in preparing for this -project? -Yeah. I think that when someone in Don's position approach and have the first meeting with, with a, with a specialist for an IT project, and they can never have prepared too much because what actually happened during the first two meetings we had, we were just talking about possibilities and limitations and, and, and different approaches to the workflow. And that generated input and food for thought for Don to actually go back and do the thinking and outlining. And to be honest, Dawn's pre work was very well done. And that's one of the reasons why we actually were able to hold such an efficient. Time for the building. But I think we spent like on our end uh, five hours with the preparations. We had two meetings and we and we walk through the process first. And then Dawn had some thinking and we work through it again. But the good thing with Monday.com is that already at the second meeting, we were able to have a draft and look at something tangible for discussion without having spent a several hours developing possibly the -wrong solution. Right? -Well. Okay. Um. But guess now we're at the. We've had enough excitement building up. I think we all, we all want to know a bit more about what it is that has actually been built. So think, love and think we all would a bit of context around that, Thomas. That'd be that'd be -great. -Definitely. And this is this is not a full flowchart actually. There's there's steps between it. But I think this is the main bulk. This is the important part. So we we have a lead in processing board where we will gather leads from the different sources based on a status trigger in Monday.com the lead gets converted to a contact and an opportunity gets created for that person. If the if the contact already exists, we just generate a new opportunity for the for the new order replacing. So the opportunity in this case is actually also an order management workflow. But when we create the contact, we actually pulling a webhook from Monday.com feeding that into Integromat. Who is creating the customer as it's called in stripe already at the point where we're converting, because then we can use that as a good reference once it's time to actually generate the invoice in Monday. In the opportunity workflow, we utilized Monday's native app called communihelp. For all the communication, note taking, and planning of sales activities. And we also configure like what? What's the order? Do they need a starter kit? How many of each item do they need? Um, should there be any discount? You know, all the things that salespeople all the time do once they arrive to the point with the client where to say, yes, we have a deal. They change the status in Monday to one another. Webhook picks it up, tells Integra Mart to pull all the data from the order and put it into an invoice in stripe. Stripe, in turn, sends this invoice with a URL that the client can pay directly in their browser. Once stripe receives the payment, we have another webhook again. Feeding integrate integrate matches all of this to back to the order and we update the status to paid, meaning that we actually utilized integromat to build a two way sync. And I really want to stress the the impressiveness of that, because normally when you use integration platforms as a service which integrate what is there usually tend to be one way. But now we actually were able to do a full, complete two way sync. And once we get the paid status fed back to the opportunity in the order we are utilizing the app called Docugen. We have talked about it at our webinars before. It's an app that sits inside of Monday.com, can pull your data and put it into a PDF. So it actually takes the whole order, the recipients and everything. It creates a PDF, it emails the PDF to the company Dawn mentioned, which in turn delivers this to the client. Obviously with the paid status. We also are kicking on the workflow for creating a work order for the training. We have a training schedule that's being planned out as well in this marketing, but this is really the main attraction. This is the workflow that drove Dawn to to work with Omnitas, -because this is the complex part, right? -Yeah. It can, even though flowcharts do have some complexity to them, they is often what's behind. -Yeah. Exactly. -So so this is definitely definitely a lot easier to view. Thank you for that Thomas. Um, so again want to kind of hear your thoughts on on the prep work that you did with my elevate or if you had to put down the most important things that you've learned from, from the preparation part of the process. Um, to be honest, this was the first time working with stripe, so that was my biggest concern. But, uh, doing a test run in Integromat uh, this this was super easy, especially since they have created a very good access for integromat to interact with with that service. Um, but and then we, you know, we use pieces and puzzles of stuff we had done before. So we knew Docugen. We knew obviously we work with Integromat a lot. So the only new part of the puzzle was stripe. Uh, so, so obviously we did some on our own. Time testing, making sure that we could actually pull this -through. -Wow. Amazing. That's a good thing to learn as well. For the next one, I'm sure. Um. But the main purpose of this construction. -The main. -Purpose was. Yeah, I think that was to we really wanted to make sure that the small sales teams at My Elevate could focus on driving their sales processes. And as you can see, we have taken away all admin and automated everything that can be automated. So they are left with actually communicating with their leads and their clients and making sure that they're driving the sales. The rest were taken care of. And I think that's the main purpose of a good CRM. And also especially if you're doing order management. Okay. Perfect time. -Saving. -Um. So what's done? Project done. Learned a lot of things. What's the most? I know Tom said that it was doing all the hard work, so I think, yeah, that's right. I asked this question. Um, so from a more technical perspective, what was the most satisfying part of the solution to your vehicle? Uh, yeah. To me, it's what Tom also mentioned that the overall flow from lead to, you know, the documents that you send to the supplier, that it was quite satisfactory to actually nail that in in the end and, you know, have the full kind of workflow, um, integrated and everything, and then watch it all magic happen. I'm very satisfied with that. And also I'm super satisfied with Dorn team not having to manually email as much anymore, because I know myself how much time it takes actually to email. And, uh, I feel I mean, it feels great that you can free a lot of time up for other stuff, you know, instead of doing internal administration. -So I think. -I think most people would agree that if you could get less emails, that would be amazing. So anyway, that could be achieved. -Amazing. Um. -So. You know, we've talked a lot about, um, Monday.com, um, and the solution and of course my elevate. But what about the integrations? You know, we also mentioned some other solutions that were used in, in order to make this. Whole holistic solution for my elevate. So could you shed some light on that Viggo? Yeah, sure. I mean, we saw it quite clearly there on the flowchart as well that we used mainly integral models and webhooks. And that's also what. And then of course we used the app token on top of that. And also because we had a more complex kind of email flow then we used integrate also for the email part actually, and it worked very well with integrating to the email service that they had. So that yeah, those are the main integrations that we use -really. -Amazing. -Yeah. -And we actually haven't said how long it took us because we talk about Dawn from the time she. We had our first meeting until we were up and running. It was two months. But if we look at how much from our, like, financial perspective, because I think that's where people are interested in and we have we did our part of this in 25 hours -billable. -Wow. That's, um. -That's pretty fast. -Yeah, and it's. -Stretched out over two months, right? -Yeah. So even if it took two months, it doesn't mean two months of continued work from our end. I really want to stress that because we there was a lot of room for Dawn and her team to think and talk internally and so on as well. Right. Because that's what you need. Because if you move too quickly, you don't get to touch and feel and and see if this is actually the workload you envisioned. So you need to allow it to take time as well. 24 hours. That's insane in every positive way. Think both. Every customer can agree to that. Um, sometimes that's the hello handshake. That is 24 hours. So, uh, really impressive. Um. -It's all they go. All they go. -It's all big. He just works very -quickly. -Yeah. Amazing. Um. Okay. I guess we can go to the next part, which is a bit on the results. So. You build in 25 hours. I think we can all agree that. Pretty darn done. Quick. Um. What was the main reason it went so fast? Only not only for the curiosity, but a general curiosity for anyone who's worked in it. What was the main reasons for that? To be able to be limited to such a -small scope? -Well, to begin with, we don't have a single line of custom code. Um, Monday.com, we all know it's a click and drag UI to configure, which is really allows us a lot of time, I think, to be honest, we spent more time thinking about how the structure in Monday.com should be rather than actually creating the structure on Monday.com, because creating it, it's a rather quick process, but we spent quite a few hours. From a design perspective, the other part of this is that the reason why we're working with a tool, like integromat is because we can build a stripe integration in. Did it take you 4 or 6 hours? Viggo. I think it was more closer to fit, to be -honest. -Yeah, but that's still custom. Custom integration. Two way sync, six hours. Yeah. So so it's it's all about like, what tools we have chosen to have in our toolbox. And again, Dawn doing a lot of due diligence in between. So we always had good material to work -on. -Amazing. And. With that segue, I think I'll ask the next question to you, Dawn. Um. It had a solution done in 25 billable hours. We still need to let that sink. Think. Um, but from the solution. What's the what's your what's your what's your favorite thing or the best thing -about the new platform. -I two things that stripe and that that's huge because our poor sales guy sometimes, you know, he'd be on this, uh, the other app that we were using and it wouldn't go through. And he's having to keep trying. So, you know, that just freed him up and allows him to do what he should be doing, which is making sales and being on the phone. And also the other thing that tortures him on a daily basis before this was filling out those forms. So, I mean, that took huge amounts of administrative time away from him and freed him up. And for me personally, I just like that everything's in one place and I can go to one place and see what's going on. Amazing, I think. Yeah, if you can. Again, saving time from people doing admin stuff to actually doing the real job. Think everyone not only the business but also the employee would probably prefer that. Um. -Yes for sure. -I've seen those forms and I don't know because we didn't do any like benchmark before and after. But I looking at the volume of closures, we're talking about a lot of hours weekly sales by the sales rep. -Mhm. -And we have a sales team of -one one. -Exactly. So every minute we save on admin is minutes that can be spent on, on generating -more business. -Yes, exactly, exactly. So then it's quite easy to get those 25 hours built back in. I'd imagine, in the total value of the solution. Yes. And it's again a great value. It's not a lot of money to invest, to have a really robust solution to a problem that we had. And, you know, it pays dividends way down the road because our salesperson is able to then make more sales instead of doing, utilizing his time in an administrative capacity. -So. -Definitely. So. Moving on to the next step. Think it's good to chat a bit about the. -Some of the key takeaways. -For. Why this was successful. Um, and what are your thoughts, Thomas, on on the partnership that. You've been working in here. Why'd? What works so well. Well, we have been doing this for quite a few years, so? So we know. And even if the client wouldn't have such a good idea as Dawn had about their internal processes and the workflows our process is built to in a very short time, understand what the flow is and what we need to do. But also, I mean, Dawn is one of the more responsive clients we had. She's always on top of it, never any material that's delayed. And so we've been able to really just make a plan. And we stuck to it with all the implementation phases. Normally we have to maybe wait a few days because the client didn't have time to do their reviews of the of the module and so on, but nothing like that. Dawn was on point all the time, and that allowed us to finish according to the time schedule. And like I said, it was especially when we come to the size of the organization that my elevate is, that's my favorite. I mean, small companies, medium sized companies, it become we become a partner, like you said in your question, instead of just being a supplier of a system, we did influence and discuss the general workflows as well, and not only the system. Right. And and it also feels great on our end because we can see with the work we're doing how how impactful it is and that it's actually helping and alleviating the problems that they're having. So everybody's just feel it's like a feel good -situation. -Yeah. That's amazing. Great. Um. But that's also a good segway, I think to to the next part, I guess, is to know a bit more about Omnitas and what. Not say why you where brought into this Important task -for as a consulting firm. -Yeah. So we have a lot of roles. But if you ask us, what's our most important task, that is to help the client think and and help them structure whatever it is they want to do. As management consultants, being structured, driving a process, that's our thing. We have specialized in monday.com and integromat because we love the tools and we we feel super confident with them. And but we are so much more than just a system provider. We we help you with designing the workflows. We help you understand where you will have bottlenecks and how you can adapt things as well. So that I think that's where us as as a Monday.com partner is a little more unique than some of the other ones that are that might even be more technical skilled, have more developers than us, but we are focusing a lot on the workflow, -right? -So I could bring in. Bringing business value is what I'm hearing in between the lines and making people work smarter, not harder. It's a it's -sort of a theme I'm getting. -Yeah, that's a very. Good translation of what I said. I'm going to definitely steal that from you, -Mathias. -Go ahead. As long as there's royalties. Um. All good. Thank you so much. Thank you. And I think we. We still have a guest that haven't had a chance to speak. But it's very important for for this solution. And that is Peter. Um, integromat is a big part of this. Um, so it'd be great to know a bit more about what what you do and your role in, in this -solution. -Yeah. Well, uh, like, as we say, Integromat is the glue of all of these things. We are an automation and integration platform. So all the processes that you've seen are running on Integromat. So we are connecting to great CRM and monday.com and all those paying services. Yeah we are really the heart of the process. That's what we that's what we do. And if you would be interested in trying Integromat we will be definitely sending you an invitation code from from Thomas. So with three months of standard plan, it's well, you can run a really a small to medium sized company out of it, so feel free to try it. And also if you would be interesting in partner program because like essentially this whole webinar is about partner. Right now we have more than 500 of them. And we are launching a new pro a new project. It's called Hong Kong. And Thomas is our flag partner in Nordic countries. Essentially what it does it. Every new user will get a chance of having 30 minutes of free consultancy from our partners. So this is showing that having a partner is one of the key advantages in the best possible user experience and in the business. So I just wanted to level when I have Thomas here, like what is he doing. And we have a really a deep collaboration with him and he's -perfect. -It's a pleasure working with Integromat. It's we have reviewed a lot of different integration platforms as a service. We tried them all in what is technically the one we prefer the most, but also just like our cooperation with Monday.com, it's a nice cooperation that is driving and always trying to improve. Uh, so yeah, it's a pleasure working with with you, Peter. And in agreement with that, in order for us to not be so awkward for plugging himself, I will actually do the segue for you, -Mathias. -Thank you. -Got that? Thomas. -Yeah. -See, you have to slide. Come off. -Yep. -Perfect. -Actually, just one last thing I wanted to say that we are all like, we have two, two parts of partnership, like integration partners, like the real companies like Thomas and also app partners and Monday.com is also our -partner. -Yeah. Awesome. So exactly. Monday.com, if that is something that piqued your interest, we are always happy to chat and talk and understand how your business work. We are the solution that can build that. You can build any process or workflow that you want without needing 100 developers or a massive team to manage it afterwards. So it's the global solution would be my pitch and. We cater to every industry and every country and every vertical, so that's a lot to claim. But so far we've proven it. So I'm happy for you to try and prove me wrong. But until that happens, that's that's the case. And we're happy to work with with anyone out there. That's the thing that wants to work -a bit smarter. -I can totally stand behind that. I don't see any vertical or any use case which can't be solved with Monday.com, especially when you have complementary tools and the app marketplace is totally revolutionary. Everything. I assume that everybody here are Monday.com clients, but if you're not with the with the link to the video that will be sent out afterwards, you will also get a link for a 14 -day Monday.com trial. -Amazing. -Thank you. Thomas. -Thank you. Can I just say one more thing? I don't think I made it very clear that I live in Los Angeles and work out of Los Angeles, and Omnitas is in Sweden, in Stockholm. And I picked them because they were able that they did work with integromat and made those bridges to applications that we thought would be very helpful for us. And it was no problem for us, right guys, to work la to Stockholm. We we found it to be great because we could have early morning meetings. They would go to sleep and do their work the next morning. And by the time I got up the next day, things were done. So just wanted to put out that out there. In this day of age of Covid and everyone working from home, it worked out really well. Yeah, it's actually that's a good point because that's our all of our American clients. They love the fact that we will be helping and building and tweaking in their off hours, so they don't have to stop using the platform while we're doing -the implementation stuff. -Amazing. Perfect. And for the last bit before we we cover it off. If there's any questions for today's session, please state them in the chat. So if someone question mark 25 hours. Question mark, question mark, question mark. Can you just confirm that's the -case? -That's the case. That's the case. And like I said, we had to spend a few hours making sure that the solution could be built with stripe. Those hours are not included in the 24 hours, because we're only talking about hours that we build. Done in my elevate. -Yeah. -Awesome. Well then with the with no further ado, if you can end up meeting that way, I think we'll just want to say huge thank you to everyone for attending. And Don and Anita and Matt for for sharing. And speak -soon. -Thank you. -Everyone. -Thank you very much. -Yes. -Thank you. Bye bye.